Horrible experience
One of the worst online shopping experiences I've ever had. Ordered half a dozen products as a part of a big sale. Got a order placed notification. But the brand failed to hand it off to ups. After over a week without updates I reached out and they ensured me they would resolve it and get my products sent out. Another week passes and no update or further tracking information was given. After reaching out once more they just sent me a refund and told me to reorder it. I responded because that's not what I wanted. I just wanted them to reship the products like they said they would. I didn't ask for them to refund me. They assured me they would do that but had already processed the refund. And I have not heard from the brand again about any further updates on my order after staying they'll still ship it and send me my tracking info almost a month later. The refund has now posted. But all of the products are now sold out in my size.