Disappointment with Sole
Please avoid purchasing treadmills or products from Sole. My experience with them has been very disappointing, and I consider them an unreliable company. I ordered a treadmill ( F85) over three months ago and am still waiting for a replacement. Initially, they sent a damaged treadmill, which I returned. The second delivery was handled by Ryder, a delivery partner for Sole, and they are unable to locate my treadmill. According to their latest information, Ryder received the treadmill over a month ago, but they do not know its current whereabouts. My experience with Sole has been very frustrating, and I believe they are not a trustworthy company. I recommend choosing a different brand to ensure peace of mind when making such a purchase.