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Nicolette Giacovas

美国

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eheat, inc.

TERRIBLE COMPANY!! Product fell apart!

TERRIBLE COMPANY!!! Their customer service is HORRIBLE. we ordered two heaters and had one installed. It literally fell apart in two days. Parts were quite literally falling out of it. So rather than pay again to have another one installed we just decided to return both. They are trying to charge me shipping for the alleged working product despite them being in the same box and under the same exact label. They won’t take any responsibility that I paid to have a defective one installed and I’m not even asking them to reimburse me for that. They’re fighting me on $18 and it’s not even about the money it’s the principal!!! Plus their customer service team has terrible attitudes. I wrote numerous reviews on their website that won’t get published because they are frauds and so dishonest. Just beware.

2026-01-27