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matt matini

美国

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FOCO

My order was shipped with USPS but ……

My order was shipped with USPS but my order ticket read FedEx and showed a tracking that belonged to USPS and didn’t show the tracking. I contacted foco customer service over 4 times requesting update as it showed it was delivered but no tracking found. I received no response till a week later my order arrived by mail rather than FedEx and i informed them of the delivery and that's when i received an email apologizing for their error. I guess you expect more when you buy from a company like Amazon with impeccable service. No comparison to Foco customer service.

2026-01-28