Good platform, but unclear communication regarding Bulk Import feature
I’m leaving this review to share a mixed experience and hopefully get some clarification. I use Too Lost for music distribution and have generally had a good experience with the platform itself. However, I’m currently facing an issue with the Bulk Import (CSV upload) workflow. About 18 days ago, I submitted a test CSV following the official Bulk Import documentation and was informed that access to this feature would be granted after review. Since then, my support ticket has been placed on hold and reviewed internally multiple times, but I have not received any written feedback or confirmation regarding whether the CSV is approved, requires changes, or if the feature is currently available for my account. I fully understand internal review processes can take time, but at this point I simply need clear guidance on how to proceed, as this impacts my release planning. I’m not asking for expedited handling. Just a confirmation on whether Bulk Import is available, and if so, what the next steps are. I hope the Too Lost team can help clarify this, as the documentation suggests this workflow is supported, but communication through support has been unclear so far.