I bought the system 4 air con from…
I bought the system 4 air con from prism. The air con is not old and inconsistent. The service said keep giving excuses and blame customer should put on until 21 degrees and below. Then also less than 1 year my master bedroom air con leaks. Then every less than 4-6 months master bedroom air con keep leaking. Come and fix 2 times already. Complain on the master bedroom cold issue, in the end 2nd time they come to install another compressor to solve the issue. It's resolved and I got 2 compressor now. The problem is the leaking issue and the customer service side reply is slow and not replying me got a week. The after service really bad and gone to worse. I bought this Prism Aircon because I saw many times a lot of their advertisement in social media. They find many celebrities and influencers to promote. Damn! These celebrities never test and check before promoting. Damn jialat and a lot of inconvenience hassle stress situation caused. Cannot sleep well. Previously I was using Mitsubishi air con and 25 degrees already cold. I use more than 4-5 years then got leaking water issue. Want to support local brand also cannot. Throw Singapore and Singaporean face on this type of quality and service provided. Don't buy Prism items at all. The price is attractive and it's really not good to use and spoilt very easily. I also bought their TV. It's really big and cheap. 4K some more but after a couple of years then TV started to have more and more dead pixels. Hopefully someone read my comments and others on prism experience. Don't trust any of their products and advertising! Go for more well know and reliable brand to save all these trouble!