On a budget? Packing, moving and Storage this is the company to use …
The business model of this company is unique and I admit I was skeptical. What sold me on the company was the all in one services they provide. A team will come to pack, move and store your belongings. This service comes with materials and was FREE for the first 3 hours; this is a phenomenal deal and fit my needs perfectly. My team included TJ and Josiah, both were exceptional. They answered my questions, eased my concerns and made this experience smooth, seamless and stress free. They took pictures and bar coded everything. They worked quickly but carefully, taking extra care with my belongings. I am so grateful for their patience, kindness, and skills. The only recommendation I have is regarding customer support. That team needs to have a better script on how Clutter's process works. I didn't know I could gain access to my items upon request using the bar code until TJ explained it to me. I also didnt know which warehouse my belongings would be stored until TJ told me. It wasn't on my contract or located anywhere in my account. This is a huge inconvenient gap and should be addressed. That said I am excited to see how the "check in check out" process this business model supports will work.