If you buy from PADesigns, expect a long disappointment
I'm writing this here because PAD is notorious for deleting negative Facebook comments that call out how this jeweler doesn't provide the products it sells. I ordered a pendant and mystery ring on a promotion back on September 3rd. It is now February 2nd and I still don't have my order. 1) I was the one who always reached out in email to ask about my order. I never got any status updates about my order being in production and was only given a vague "material issues" excuse as to why my order was delayed the first time I inquired about my order. 2) the second time I reached out which was Jan 28, I was told my order was PARTIALLY fulfilled with the same vague excuse. 21 weeks and my order is PARTIALLY fulfilled. I didn't even have a customer order, just a pendant as is, and a mystery ring they got to choose. 3) after doing more research, I found threads of unhappy customers who mentioned delays and bad quality of their products, firing of ring artisans last year, deleting negative FB comments or reviews, listing a building address with an empty building that a local went to physically, and claims from an actual worker that since the artisan firings, the company started outsourcing their product outside the US (but the company page still claims to be US production based). This is disappointing because they started as a legit company that I followed for 8 years and when I finally am able to buy a ring, their lack of quality and care for their customers is appalling. I will be discussing a chargeback from my bank and will get my money back.