On 27th January
On 27th January, I handed over my TV for repair. Despite giving several reminders, I am still awaiting a quotation as of 3rd February, with no response received. I also lodged a complaint with customer care, but unfortunately, I have not received any responsible follow-up. This lack of communication and delay reflects very poorly on your after-sales service. I kindly request immediate attention to my case and a prompt resolution.