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Jess

美国

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Saunabox

I wish I could give 0 stars

I wish I could give 0 stars. I bought the pulse sauna with infrared light therapy. False advertising, customer service is absolutely AWFUL. I had to resort to 4 emails, commenting on their Instagram, TikTok, and sending them a message on Facebook to finally get a response from them. If you plan to use a sauna in your garage double check if your outlets are GFCI protected. Your outlet may look like a standard outlet, but if it’s GFCI protected (like all garages likely will be if your electrical is up to code) then your sauna WILL NOT WORK. The sauna power box comes with its own built in GFCI protection. If you plug in the sauna box (that’s GFCI protected already) into a GFCI protected circuit it will without a doubt, automatically trip the circuit. I never got to use the thing, so I can’t speak on the longevity of the product, but building the thing was annoying. So many things are left out of the directions that we had to resort to YouTube videos made by customers who are also shitting on the directions and how they had to figure it out themselves. Do NOT recommend this company by any means.

2026-02-03