Worst service ever + extremely long shipping times
Ordered a set of matching gloves & shinguards + some ankle protectors & wraps. After 5 whole days of receiving the order confirmation mail, I receive an email that the items had been shipped except for the shinguards. Then I contacted support regarding this issue, then I met one of the customer service employees. Who was first of all extremely rude, trying to end the conversation multiple times while I was explaining, blamed it on me, did not want to offer any solution, and concluded the case because it was not important enough to him. Please note: the gloves and the shinguards were on sale, thus the reason I ordered them + I liked the color. I asked him if he could just resend the remaining item once it’s back in stock, but he refused. Now leaving me with an incomplete set, which I have to return on my own expense. TLDR: Very rude customer service, order not received, do not offer any solutions. They just do not care about their customers.
