I wanted to love this company but…
I wanted to love this company and product but I’ve had an incredibly frustrating experience. I ordered nearly $500 of jewelry a month ago and have not received it and nobody is responding from their service team. USPS just says it’s awaiting the items. It’s a gift so I’ve now missed the moment of gifting it. I can’t even get them to respond to ask for a refund. I’m at a loss of what to do and incredibly disappointed with the radio silence.