Don’t be fooled by their low monthly…
Don’t be fooled by their low monthly fees… the experience ended up being soo expensive. The contract I had was for 5 years for the amount of 28 dollars monthly but they charged me 38 every month. When I called they said there are some fees and … that was in the contract but didn’t have the amount! I asked how could it be? The total shows 28! Here is the first sign! I paid all and happily called last October to cancel since the 5 years would end in Dec and the customer service said that I don’t have to do anything to cancel the subscription because it won’t renew automatically. I got a charge again on Jan and called and they finally passed me through to cancellation and they said you should have called 30 days prior to the last billing so that it would stop but since you are calling us now you have to pay again for the feb because the processing time is 30 days!!! So basically I called earlier not to be charged but I am now paying 2 more months extra! They tried to send me a form to request cancellation but the email wouldn’t be sent! I insisted to talk to a supervisor about this nonesense but they said oh, there could be a technical glitch and we will request cancellation on our end but it still takes 30 days! Such a scam company. Don’t get trapped like I did.