Paid $49 for a service that does not…
Paid $49 for a service that does not work. Disrespectful and hostile support. I paid $49 for mobile internet that was completely unusable. Despite a speed test showing around 39 Mbps, I could not open basic websites or apps like Google or Instagram. The service simply did not work, and I had to rely on Wi-Fi instead. What makes this experience unacceptable is the behavior of customer support. After providing proof and clearly explaining the issue, I was treated with arrogance and disrespect. The agent dismissed the problem, told me I don’t understand how 5G works, and refused any responsibility. The agent responded aggressively and threatened to cancel my subscription if I continue complaining. But how to not complain if my „5G „ internet in the peak is 39mbps and most of the day is at around 10mbps or 0 This is not customer support this is hostile, unprofessional behavior combined with misleading service claims. $49 wasted. Zero accountability. Absolutely not recommended Got blocked by the customer service