No Phone Contact / Doc Date Issue
Two major issues- first, the telephone number for this business plays an automated info message only. You will never be able to speak with a live helixvm employee - correspondence is only by email. Second, if you’re seeking a doctor’s note, there could be an issue with the date. All doctor’s notes and patient documents are reviewed and then posted online for the patient by the company’s East Coast office. If you live on the West Coast and have an appointment after approx. 8 PM (PST), the doctor’s excuse and appointment dates will be off by one day (dated for the following day) which may create problems at the school or workplace where the absence occurred and the helixvm staff will not correct the dates. If the business fixed these two issues, I would give them five stars, but until they do, I’d suggest being cautious when using this business.