Absolutely the worst purchasing…
Absolutely the worst purchasing experience I’ve ever had. I ordered directly from their site and my order never arrived, yet they still charged my card twice. Trying to contact customer service was a nightmare — endless hold times, automated replies, and zero help. When I finally reached someone, they couldn’t resolve anything and offered no real solution. To make matters worse, the coffee maker I eventually received stopped working just weeks after first use. Completely overpriced garbage with zero support — save your money and buy elsewhere.