I ordered a one year supply of filters…
I ordered a one year supply of filters on 1/20/26 I got an email informing me that they had been delivered but there was no sign of them at my house. I contacted ups as well as filterbuy to see what was going on and Renee at filterbuy informed me that that the ship to address was missing a street name (likely a mistake on my part) and they wound up at a local barber shop. Renee was very polite throughout our communication but the end result was basically “sorry but there is nothing we can do for you” I feel that the company fell short in the way they handled this, Not the end of the world but I felt that it was worth sharing