If I could give 0 stars
If I could give 0 stars, I would. Absolute disaster. This has been the most frustrating, exhausting, and poorly managed experience I’ve ever had with a music distributor. I paid for the Rising Artist plan and have been waiting over a month for a single release. My music keeps getting blocked for minor issues with the title and cover art, and every attempt to resolve it turns into another delay with no real solution. Support responses take one to two weeks, which is completely unacceptable for a digital service in 2026. Independent artists depend on timing, and this platform shows no understanding of that. The website and dashboard are incredibly confusing and badly designed. Nothing is intuitive. Simple tasks become unnecessarily complicated, and the entire process feels disorganized and inefficient. At this point, it honestly feels like you pay first and then have to fight your way through obstacles just to release your own music. Other distributors respond within days and make the process smooth. Here, everything feels like a constant struggle. This has been an extremely unprofessional experience, and I cannot recommend this platform to any independent artist. I would like a refund, as the service I paid for has not been delivered in any reasonable way.