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Vanessa Parrales

美国

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trotpets.com

I do NOT recommend getting your bowls…

I do NOT recommend getting your bowls from Trot. The idea seems nice & the set up is esthetically pleasing but I promise it’s not worth it to have to deal with their absolutely TERRIBLE customer service & warranty. These bowls rust in less than a year. Then, when you want to use their “lifetime warranty “ you will not be able to get in contact with anyone. Just go to Instagram and check the comment section for proof. I will say they did just randomly send me the water bowls to replace the rusted ones, but with no email or communication. I just received a shipping email randomly after over 6 months of me emailing them. I really had high hopes & was happy to pay a higher price but something is obviously going on with the way they are running things. Just don’t do it

2026-02-14已认证