Product good / experience terrible/ customer service nonexistent
When I first got my order I put it together and both of the clips broke they are made from a plastic to hold the pieces together after inspection I also found a small hair line crack on the second bubbler I responded with a text explaining what happened and I just wanted to get a clip and a replacement for the one that was cracked they wanted a picture of it so I sent them a picture I thought at this point they would take care of the issue Weeks had went by and not a word back but by then I ordered a new clip and boul r That was broken so I had one but I was still waiting for them to come back to me but nothing But bye now I ordered another product from them but to be delivered to different place Well they charge me twice for that They said they would have somebody call me on Wednesday to help me resolve this at 11 well I was waiting on the phone to ring nothing I got a text about 5pm and said I missed the call not a single time did anyone explain what time zone I was supposed to be waiting in Also I put the wrong delivery address on the form when I bought the dna I couldn’t get it fixed on line so I called and actually got a hold of a real person but he didn’t even try to understand what I was asking him to do he got the mailing address right but the city and state was wrong I’ve also have been charged 5 times on my card and I have only received one thing I would like to know what all I have been charged for and wer is it and why can’t anybody help me get this resolved Pipe is nice but it’s not worth the hassle of buying