DO NOT BUY FROM THIS SHOP
I ordered the flowers two weeks ago, January 31st because I know how busy Valentines day is. I even followed up through email and ask assurance that it will be delivered on the day I requested. Somebody from their team responded and said it will be delivered today. It’s 7pm and my girlfriend hadn’t received any flowers. I live in the Philippines and she lives in Guatemala. I thought this site would be the best to order from because it’s the first that came up. My items are worth $130. I picked the grandest bouquet I could see and added some chocolates because my gf said she had never received flowers before and I wanted it to be really special for her even though these flowers are overpriced, I figured she deserved the best and hey, I get free shipping because it was my first time ordering. Clearly I ordered from the wrong shop. What an awful experience because there was no indication of what’s going on about your order, it just says Unfulfilled, and there’s no way to contact them. I tried sending multiple emails, texting their whatsapp number, even called their hotline and nobody answers. Thanks for ruining this day for us! Crappy shop. Crappy. customer service. I wouldn’t recommend this!! I spent the last few hours crying, and feeling stressed because I really thought I could make this day special for my girl. Should’ve ordered somewhere else. Might have found something cheaper AND better service! I need full and immediate refund!!