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Peter K

美国

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Sole Fitness

Look elsewhere

Ordered a F80 treadmill back in Oct 2020. Delivered about a month later due to COVID delays. Machine itself seemed well built and offered a 5 year warranty. I used it lightly/ maybe 1-2x a week, on average. Electronics died literally 5 years and 1 month after first use-almost like it had a timer. Customer support declined to help assist with the repair. Had to order new motor control board, which was on top of the not cheap original price of $1700 or so. While I do respect warranty periods-and accept that they can’t be for an infinite time period— I also do expect companies to stand by their products for the life of it. In this case I expected relief and was blankly told no, and customer support didn’t care. Never replied to my email. So I can’t really say good things about the company, and won’t be a return customer.

2026-02-16