We had an amazing experience with this…
We had an amazing experience with this company! The sales and customer service were top-notch, and their services exceeded our expectations. I highly recommend NextSmartShip Fulfillment Center to anyone looking for quality service. Even though we still have a big learning curve with the online process, we’ve had an amazing experience with this company through Emails and Video Chats! It started with our initial call with NextSmartShip Fulfillment Advisor David Lai and continued with our NextSmartShip OMS Specialists Mladen Radic and Kalina Shuo, and last, but not least Victor, whose last name we do not know, who was our online OMS Specialist that assisted us with online bank wire transfers. They were all able to walk us through the entire account setup process and continued assisting us with our OMS Portal. All four staff members of your team were top-notch and exceeded our expectations, especially when we ran into minor issues with missing parts between our manufacturing company and NextSmartShip warehouse. Kalina, our OMS specialist was able to think outside the box and contacted our manufacturer directly to take care of the issues. She was very patient and assisted us through the rest of the setup process. Currently, we are waiting to schedule our products be delivered to one of our local warehouses in the United States before selling our products to our customers. Therefore, we have not yet experienced this particular stage. However, we will keep everyone posted on this review, when we take this step. Meanwhile, a job very well done to everyone at NextSmartShip Fulfillment Services for all your assistance. We are very impressed! Sincerely, James D. Founder & CEO, Small Business Owner