Great couch and great delivery experience
We are really enjoying our couch so far and like how customizable they are. We also had a good customer experience. The showroom in San Jose was very big and we were able to look through all the swatches and fabrics and take a few home to compare to our space. We also had a great experience with the delivery team. The first delivery we had some issues and stains on some of the seat cushions and the delivery team immediately took the initiative to reach out to the vendor to fix the issue. Frankie from customer support personally reached out to help with the replacement. We got the replacement out in no time and the delivery team Eddy and Santiago were so helpful. They even steamed all the covers and fluffed all the pillows. They were very friendly and showed us how to re-arrange the configuration.