I feel the company is more predatory…
I feel the company is more predatory than before. I chatted to cancel my plan completely and I don't have any confirmation that it was except an email from a customer service person saying I would not receive further bills. What a disappointment. It was one of the best options and even if I were to come back, with the new price plans, it feels impossible. They give you all these deals to not cancel, but what about new people that are just getting started? I've been on the platform for five years and need to step away - customers like me should have a good experience so we come back.