Refund request – accidental charges for WPS subscription
I was charged twice for my WPS Office subscription (€20 on Feb 4 and €59.99 on Feb 7) due to automatic renewals that I forgot to cancel. I contacted support immediately and sent multiple messages over the past two weeks, but I have received no response at all. I cancelled auto-renewal and provided proof of payment, but my refund request has been completely ignored. I have not used the renewed subscription and only asked for help resolving what was clearly an accidental charge. I’m disappointed by the lack of customer support and communication. I hope someone from the WPS team can finally respond and help resolve this issue.