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Miniso

Rude Staff that racially profile

whilst we were shopping in the shop within a few mintues a short eastern european old lady worker came charging towards my son screaming asking where he put something he picked up as if he stole it and put it in the shopping bag he was holding. he showed her where he misplaced it but she refused to appologise and was screaming and causing a scene more like acusing him like he stole it, this was very upsetting as my son was scared and confused like he did something wrong. She then continued to talk rudely and did not appolgise for her behaviour. i immediately asked my daughter to leave what she wanted to buy. this experience really hurt us, she had no regards for customers feelings. We are never going back to that branch. their staff need trainning and how to talk to autistic children with special needs. disgusting attitude.

2026-02-18