Bad customer service and no response
I ordered two items from you, one of which I wanted to return. However, my emails are not being answered, and I don't know where to send the item to return. I've already written them three times and haven't received a response to my inquiry. I first wrote to them on February 12, 2026, and still haven't received any information regarding the return. The only response I received recently was when you sent me a screenshot of another user's order and then apologized for the incorrect image. This only further confirmed my suspicion that you're ignoring me and not addressing my questions about the return. I find this very disappointing because I actually really liked the clothes and have no complaints about the quality, but with this kind of customer service, I will never order from them again.
