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Chad S.

美国

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Creality

The order was canceled

The order was canceled, after 20 mins they said they knew why but then took another 5 mins to tell me that I didn't fill in a billing address. After providing them with a screen shot of the order which had both my billing and shipping address. They started saying that was the only possible reason. Then tried to say use a different payment method at the end but couldn't tell me why that mattered. Lots of wasted time, and now the sales are over so reordering the items would cost me an extra $50. Will not buy from them again.

2026-02-21