ANYCUBIC Support Team came through
I have a single color filament Kobra 3 V2 as a gift from our son in law for my retirement. The printer failed to print at the first start and keep showing auto leveling errors. ANYCUBIC Support Team worked with me, troubleshoot and sent me replacement parts but problems persist. After several tries, ANYCUBIC sent me a new print head that fixed the problem. As an engineer, I have had used several 3D printers in the past 20 years so I know these machines can be very finicky. I give ANYCUBIC Support Team 5-stars for their dedication and professionalism. Yes, the whole back-and-forth-troubleshooting experience was painfully slow because parts being shipped from China, but the team has tried their best.