Top-tier customer service
Absolute stunning pieces and THE BEST customer service ever. I bought a ring in May 2025 and normally I don’t wear rings with stone since I don’t take my jewelry off and keep them on at all time until I wanna change the piece or style but the piece was so pretty I didn’t care and bought it anyway. The Stone fell off recently so I contacted the support team and I wasn’t really expecting much because I wasn’t sure if there’s a manufacturer warranty on it or if there was one, but it’s already expired. I got a response back in minutes lol like I barely finished blinking and they replied. They ask if I wanted a gift card or a replacement so I picked the gift card since I checked their website and see the new collection and wanted something that doesn’t have a Stone because I want to wear my jewelry every day without worrying about losing the stone again. 100 out of 10 experience with the brand.