Frustrating Initial Issues but Eventually Resolved
I previously experienced several issues with my PC purchased from Aftershock PC on 22 Dec 2025, including no display signal upon arrival (which required a GPU replacement), random screen blackouts, and static noise from the front panel audio port. There was also considerable back-and-forth communication via WhatsApp and multiple rounds of sending my PC in for servicing and waiting for its return, which made the experience quite frustrating. After sending the PC back for servicing again, the team has since addressed the issues promptly and returned the system to me. I appreciate their follow-up and efforts to resolve the problems. That said, the initial experience was disappointing as the system was brand new, yet required multiple rounds of servicing shortly after purchase. As a customer who chose a prebuilt PC for reliability and peace of mind, I had expected more thorough testing and quality control before delivery. Overall, I acknowledge their effort in resolving the issues, but I hope future customers will receive systems that are fully checked and stable from the start, without the need for repeated servicing.