I have an original version of the sauna…
I have an original version of the sauna box from over a year ago. I use it heavily (4-5 times a week) throughout the entire year. I’ve always taken care of the entire kit, from wiping down the inside to emptying and cleaning and drying the steamer everytime I use it. I also use fresh distilled water each time. Well about a week ago the steamer started smoking. Could have been really bad had I been inside the canopy. Anyhow, I reached out to the team and they without hesitation gave me a replacement machine. It’s part of my daily routine and cannot wait to get the new one in. The customer service was fantastic in taking care of an issue for me. Highly recommend!!