Most positive interactions...
My interactions with the staff at France and Son were extremely positive and helpful. I had questions about my item and they were answered both through the chat system and by phone call - helping me make a decision that I am very comfortable with. I note that when our call was dropped or cut off twice, the team member I was conversing with called me back, and didn't leave me to start all over with someone else. Sounds trite but in our days of constant challenge to get to someone easily through these phone systems, this simple outreach meant something.