DO NOT TRUST THIS COMPANY
Regardless of warranty issues, who's right and who's wrong, a company should never be posting customer information publicly. DO NOT TRUST this company as they have already proven to mishandle and use your data for nefarious means. Do not trust them with any personal info: name, address, phone number. And especially DO NOT TRUST them with payment information. If they are willing to post customer information publicly, who knows what's being done with payment data. UPDATE 03/01/2026 : I don't know how to reply to the merchant's reply but I'm doing so here. I don't think it quite matters if the issue is resolved. The original reviewer stated they got a full refund, good. But my review is not concerned about who is in the right or wrong in that case. It may have been user error for all I know. "The situation is not fully represented" I don't know, I saw the number posted in the merchant reply. That does not change the fact that personal customer information was replied to in a public manner and that is not how a company should operate. What steps are being taken to prevent this from occurring again in the future and how can we trust that? Why would I be willing to provide an order number to link me to personal data to a company that has already tried to intimidate and leak customer information. I think seeing a customer's information written in a merchant reply with my own eyes is enough experience to write a review for the comany.