Great customer service
I initially had some confusion about the warranty and felt frustrated at first. However, the Ruko support team reached out and handled everything with great care and professionalism. Hailey from the Ruko team was especially kind, patient, and responsive. She clearly explained the policy and even offered a full refund to make things right. I truly appreciate their willingness to take responsibility and ensure a positive customer experience. Their follow-up and support really changed my impression. It’s clear they value their customers and stand behind their service. Thank you to the Ruko team for turning this into a great experience.