Account Banned Without Explanation
Account Banned Without Explanation — Active Catalog Left Unmanageable I've been using Too Lost as a distributor for my label (E3 Publishing Co.) and had recently transferred a portion of my catalog to them using their own official transfer tool, making them my sole active distribution arrangement for several works. On February 17, 2026, I received a notification that my account had been banned for "non-compliance with Terms of Service" — with no specific explanation, no prior warning, and no outlined appeal process. I immediately submitted a dispute via both email and their support contact form, explaining my situation clearly: I'm an independent artist, producer, and label operator with over 20 years of experience, with active releases on all major streaming platforms that I can no longer manage, update, or initiate takedowns on. I provided identity verification, screenshots from my SoundExchange and ASCAP portals, and offered to supply any additional documentation required. I received only a generic auto-response. On February 18, I submitted a formal follow-up from my label email with additional credentials and documentation. On February 25 — 8 days after the ban — I followed up again asking for an appeal status update and clarification on next steps. Too Lost's reply that same day was a single paragraph stating my appeal would be reviewed and I would be notified if reinstated — no timeline, no explanation, no acknowledgment of the specific issues raised. As of today, nearly 10 days after the ban, I remain completely locked out of my portal with no ability to manage my releases, respond to rights issues, or protect my intellectual property. This is not a minor inconvenience — this is a serious operational risk for any working artist or label. I'm leaving this review not purely out of frustration, but because artists deserve transparency and due process from their distributor. I remain open to a resolution and will absolutely update this rating if Too Lost reinstates access or provides a clear, good-faith explanation. Until then, I'd strongly encourage any independent artist or label operator to carefully weigh the risks before making Too Lost a distribution partner.