IMPOSSIBLE to contact customer service
Updated to 3 star - after posting here, I finally did get a response and they adequately addressed the issues. Hopefully this is not an ongoing thing as this was literally the first contact I needed to make with them. ----- IMPOSSIBLE to contact customer service. Landlord trying them out as looking to get online service/payments. Very first payment Tenant had problems paying and my attempts to contact their "support" was a joke. Literally stayed on hold for more than 1 hour two different times with no answer. Left number for callback 2 times with no response and tried email/chat support with no response. They say they have "fast processing". Tenant pays on day 1, they do not show it "withdraw" until day 3, then shows it supposed to deposit to my account on day 8. Horrible.