Almost a week of downtime and lack of support
As others below. Have had no service now since Wednesday several domains on my package. No phone support, why? The bot just sends you round in circles and says to email support. All the email support did after many many hours was say look at the service page, as that is all they can see. Their emails though were polite in manner. Was also an Hosting Unlimited customer, then as mentioned by another on here, it then became Server Centre, then Pickaweb and now Hostek. All the previous were great, but Hostek has had a few troubles of late with their servers. Have decided to move one of my domains to another hosting company, that is propagating now and will move the others in a few weeks and will end the hosting with Hostek. Shame as it’s been 20 years of reliable service from all the previous companies, but sounds like Hostek are having issues and poor support. Wonder if they will offer any compensation for such a long downtime, A few hours is ok, but almost a week is bad.