I had a problem with my Wi-Fi adapter
I had a problem with my Wi-Fi adapter. I sent an email to the company. They replied almost instantly, even though there is a 6-hour time difference. Within four days, they sent me a new Wi-Fi adapter free of charge, which solved my problem. The person who replied to my emails was very polite and friendly. I felt like I was a “premium” customer. 5/5 stars.