Ignore the 5 star reviews…
Ignore the 5 star reviews… When everything is running fine, no issue. However, when something goes wrong support and customer services are nowhere to be found. We have been without emails now for over a week, and in the electronic age of business this is crippling us! Every ticket we raise either goes without a response or a generic “we are aware of issues, please refer to this status page”. Which is infuriating, it doesn’t give clarity and the fix dates are constantly shifted. As I said, when everything is working they’re fine. However, when it counts and there are issues or downtime communication is virtually none existent.