DO NOT TRUST THEM - PLEASE
I beg all of you guys not to trust these folks with your hard earned money. You will get scammed. I purchased my tickets from these guys in good faith on February 2nd. They told me that one of the transactions we did failed due to a “technical glitch.” So we would have to do it again. However they took $2,900 for one of the transactions. The failed one was supposed to be refunded. This would take 14 business days which was odd - I’ve never seen a refund take that long. In any event, I waited patiently and followed up with them numerous times around the proposed date. Then when 14 business days came around, they apologized again and said that I wouldn’t be able to get my ticket yet due to the airline. I had to press them and follow up numerous times for a firm date to get my e tickets. They told me March 2. They guranteed it. I waited again. Then when March 2 came around, i still got nothing. I spent my whole work day calling them, and they didn’t answer. However, they emailed me saying “they would look into it.” Conveniently, all of their representatives were “unavailable that day” via phone. They continued to email me vague statements but ignored my calls. After a month of waiting, stress and follow ups, I gave up and disputed the transaction with my bank as fraud. I warned them that I would take legal action and do the above with my bank and they still took no steps. The next day, they emailed me asking for a call. I tore them apart over the phone and not once did they say I shouldn’t have complained or offer to refund me or give me my tickets. Everything is documented via email. My point is, I know the cheap numbers may entice you, but don’t fall for it. That’s how they get you. Don’t trust these scammers with your money. As a reference, I re booked my tickets with Flight hub and got the SAME PRICE and got my tickets issued IMMEDIATELY, which is how it should be. To top it off, their reps barely speak English and they also lie about being available 24 hrs when they are not. Please don’t make the same mistakes I did.