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Heather

美国

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CuriosityStream

Curiosity Stream is great and their…

Curiosity Stream is great and their customer service is even better. My daughter got a gift card for the next year of our service but accidentally created another account when she applied it. Then our regular account automatically renewed (because we had it set up that way) so now we had two accounts paid for but only needed one. The customer service responded immediately when I asked if we could fix it - even on a weekend. They refunded the automatic renewal, transferred the gift card to our regular account, and closed the accidental account - all without any issues at all. Usually streaming services go with the 'too bad once you pay it's done' philosophy. Customer service did everything to help us when they really didn't have to. It was our mistake. Great product and great customer service

2026-03-04