Some of the couriers are rude and argue…
Some of the couriers are rude and argue with the customers for no significant reason. They expect the customers to wait for them in advance. Some of the restaurants actually don't work for some of the city areas but in the app orders can be placed. After payment of the order the restaurant workers phone the client to inform that the restaurant does not offer delivery to the area of the customer and they cancel the order so the customer have to wait for return of the paid order. Other restaurants cancel orders about half an hour or more after the placed and paid order via the app and the customer receives an automatic message that the food is not available so the client should wait for his money for the prepaid order to be returned.
