SCAM - DO NOT BUY
Company unquestionably a scam. Regardless of what they may say in contrast or response, this company is provably and factually a scam. You are welcome to check their videos and images for AI using an AI check such as ZeroGPT. They will come up as 95% or higher AI. Until the 20th, they lied to consumers stating that their products were handcrafted in the USA. I have screenshots of this with metadata showing the date. They recently removed the statement in order to avoid liability and the legal consequences of their FTC violations. They are in violation of: FTC Act (15 U.S.C. § 45). FTC Jewelry Guides (16 C.F.R. § 23). FTC’s "Made in USA" Policy. State UDAP Laws. The ring that I received was an absolute piece of garbage. Even after charge, it fails to glow. The inlays they promised were almost non-existent. It was utterly barren and I would not dare embarrass myself by giving this to my fiance. When attempting to address this with them, I was met with denial and refusal to refund due to the ring being "custom". It being custom cannot be a casual way out for them to avoid refunds when they did not provide the promised product. Comparing it to images of any other ring on their site (which again, they chose to make using AI) proves that they did not give anything even remotely resembling the promised product. The ring that I had chosen allowed three inlays. There are several small pieces of one inlay, with only one small piece of the other two inlays. A friend who is a metallurgist and part-time ring maker calculated that the inlays cover 35% of the available space within the ring. This is not what I paid for and this is not what I was promised. After a brief investigation, I was easily able to determine through contacting their shipping company and through investigation of the company over the past year that day have fired the majority of their US-based team, outsourced the creation of the rings to some mass production shop in China with zero quality control, and rebuilt the rest of their business lies. I am in contact with the FTC now reporting them and hoping they are brought to justice. Through willful violations of FTC laws, US State and federal laws, dishonest and manipulative business practices, and embarrassingly poor quality of work, I urge everyone DO NOT BUY FROM THIS COMPANY.