High cost, poor service, bad choice for small landlord
Avail is an example of a small company that built a great product for landlords, but then got acquired by a larger company (Realtor.com) that more than doubled prices and destroyed the excellent customer service. Phone support used to be great. Now their phone support is not available during published times and I have been on hold today for 90 minutes. Also, AVAIL charges $9/month per rental unit (highest price I've seen) and yet I discovered that they've been overcharging me (not hard to do the math) ever since I removed a property from their site almost a year ago. When trying to alert Avail of this error, I haven't been able to get a reply from them by phone or by email. For a small landlord who wants an economical, efficient way to collect rent online, I recommend you look elsewhere.