Absolute zero customer service
I ordered two pairs of shoes. Neither fit. Trying to even find a return option on their website was difficult at best. Then came the email from them about keeping the shoes, refunding some percentage and having me sell the shoes or give them to somebody as a gift instead of returning the shoes. Absolutely appalling and atrocious. Customer service is not a thing for them. Now I won't even buy the next size to see if they'll fit