went to the north Melbourne Sonic at 7…
went to the north Melbourne Sonic at 7 pm on a Wednesday. Drove in and parked pressed the red button, got a message stating they would be right with me. 12 minutes later the button went dork so i pressed it again, and got the same message, AND 10 MORE MINUTE WAIT. Then i got out of the car and walked to the menu board in the outdoor seating area and pressed THAT BUTTON, and got the same message. waited at least 5 more minutes to get someone who took my order. Now, to clarify, there were 4 cars in the drivethru and two cars parked so it wasnt empty, but by no means would i call it even remotely busy. I could see the staff inside and none of them were going above a snails pace except the lady who was stacking prepoured soft drinks up on the counter. Both drive and park cars left without their orders. One drive thru car left the line without their order. It was 58 minutes from the time I pulled in til I got my order (4 smashburger specials). If i had not had to pay at the time i put my order in, I would have left and gone to Longdoggers. very disappointed in the service , because the burger wasn't bad at all. I wont be going back.