Less than satisfactory customer service
I’ve worked with many companies in the optics industry, and my recent experience with ATN was extremely disappointing. I worked with Ross E., and responses took several days. When I finally heard back, I was told they couldn’t help with my issue, and my follow-up question was ignored, leaving me without a solution and a non-functioning product. I am disappointed. For a company selling premium optics, I expected much better customer support. Based on this experience so far, I cannot recommend ATN.
