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Rich Radcliffe

美国

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IK Multimedia

Great help received!

I received my iLoud Sub on 12/31/2025 as soon as they were available at Sweetwater. I hadn't used any sort of room calibration or anything, and being in an untreated room, it was astounding how much better the iLoud Sub and ARC X made everything sound. Unfortunately, about a week after using the sub, I started hearing a static/USB type of noise that was only coming through the output from the iLoud Sub. Long story short, I reached out to IK Support after trying all sorts of things to get rid of the noise, and they were extremely helpful. After some back and forth, and troubleshooting, it was determined that the best thing to do would be to issue a replacement unit. Apparently, I was the first person to report having this issue... The replacement unit came two days ago, and I have spent many hours using it since then. The unit is working great, with NO noise, so I must've received a defective unit the first time or something. Thanks to IK for helping me get back to making music ASAP! 5 stars!!!

2026-03-09